It is very easy to use eTicketONE starter package. If it was purchased with optional mini Mini PC it comes with software loaded. It is standard, fully functional PC with Windows 10. Needs mouse, keyboard and monitor. May be purchased as a software loaded onto USB stick or also pre-loaded into Windows tablet computer. Cards work right out of the box. As soon as new card is placed on the reader software opens the screen with ready to log-in prompt:
Driver or conductor logs in using credentials created. eTicketONE recognizes 4 different users in the system:
- Owner - operator, as admin he can do everything in the system and create other users
- Sales person
- Sales person who can top up customer's cards
- Sales person who can top up customer's cards and issue new card
Settings menu reveals several options like:
- General settings
- Edit menu buttons
- Sales report
- Top-up report
- Top-up balance
- Withdraw money
- Manage user access
- Security settings
General settings allows the following:
Allows setting of base currency to be used in the store and also alternate currency. There is exchange rate box setting where operator can setup desired exchange rate. This is very useful for places that regularly serve customers in two currencies. For example Caribbean with ECD (Eastern Caribbean Dollars) and USD (United Sates Dollars). When card is created it will immediately be set to work with 2 currencies as shown above.
There are various other settings like: e-mail address for passenger's list reporting (ferry!), global company's WEB page, discount and rates settings, ferry fleet list with load limits.
It is very easy to create new card. Just place card out of the box on top of the reader and enter a few fields. Card can be personalized with name but that is optional. For security reasons card can not be edited after it was created:
PIN is optional with a twist: customer controls at which amount system should ask for PIN. That makes small payments for: fast food, newspapers, sandwich in the school fast and practical. Makes card more secure and could be given to a minor if needed. See screen shot above. There are also more settings specifically used in bus or on ferry.
eTicketONE has built-in practical and simple shopping cart POS (Point of Sale) kind of menu system. Driver or conductor can easily add new items to the list as shown in the following example:
There is also menu where operator can create several routes and give them practical names:
System also has built-in rewards points that are written in every card and transaction automatically:
Established customers will keep coming back in order to earn and redeem points for something like free ride. More person uses that transport, more he can save. Perfect situatrion for both operator and passenger. Operator defines a redeem values. For example free ride on ferry for every 10.00 (any currency) spent.
When card needs top-up it is done securely and efficiently from the following utility:
As it is visible from screen above, system tracks how much money is available for top up and how much money was topped up. That prevents internal theft. Only operatorcan make top-up amount available.
eTicketONE has basic reporting built-in:
Using date range settings it is possible to review sales and top-up activity for selected dates. Reports are available to store owner only. Manual that comes with software explains everything in greater detail. We believe that system is simple, secure and efficient. In fast moving environment manual will not be needed. Few clicks or keystrokes is all that is needed to complete sale!
Demo movie will be coming soon.